JOHN'S HEART HEALTHCARE GROUP (JHHG) - COOKIE & TRACKING TECHNOLOGIES POLICY

This Cookie & Tracking Technologies Policy explains how John's Heart Healthcare Group ("JHHG," "we," "our," or "us") uses cookies and similar technologies on our website and digital platforms.

This Policy describes:

• What cookies are
• How cookies are used
• What information may be collected
• How users can manage cookie preferences
• How tracking technologies support website functionality and user experience

This Policy should be read together with the JHHG Privacy Policy and Terms & Conditions.

Cookies are small text files stored on a user's computer, smartphone, tablet, or other device when visiting a website.

Cookies help websites:

• Function properly
• Remember user preferences
• Improve performance
• Enhance user experience
• Analyze website usage
• Support security features

Cookies generally do not contain information that directly identifies an individual; however, information collected through cookies may be associated with other information available to JHHG.

Essential Cookies

Essential cookies are necessary for the operation of our website.

These cookies may be used to:

• Enable website functionality
• Support secure login processes
• Maintain session information
• Support website security controls
• Facilitate form submissions

Without these cookies, certain website features may not function properly.

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Performance and Analytics Cookies

Performance cookies help us understand how visitors interact with our website.

These cookies may collect information regarding:

• Pages visited
• Time spent on pages
• Navigation patterns
• Website performance
• Error reporting
• Traffic sources

This information helps JHHG improve website usability and effectiveness.

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Functional Cookies

Functional cookies help remember user preferences and settings.

These cookies may support:

• Language preferences
• Accessibility preferences
• Saved settings
• Customized website experiences

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Security Cookies

Security-related cookies may be used to:

• Detect suspicious activity
• Prevent unauthorized access
• Protect user accounts
• Support fraud prevention efforts

These cookies help maintain the confidentiality, integrity, and availability of website systems.

 In addition to cookies, JHHG may utilize technologies such as:

•  Web beacons
• Pixel tags
• Local storage technologies
• Log files
• Session tracking technologies
• Analytics tools

These technologies help us improve website performance, security, and user experience.

Tracking technologies may collect information including:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages visited
• Date and time of visits
• Session activity
• Website interaction data

The information collected is generally used for website administration, analytics, security monitoring, and service improvement.

JHHG is committed to protecting healthcare information and privacy.

We do not use cookies to intentionally collect Protected Health Information (PHI) unless specifically authorized and appropriately protected.

Visitors should avoid submitting sensitive healthcare information through website forms unless specifically directed to do so through secure channels.

When healthcare information is collected, JHHG applies privacy and security safeguards consistent with applicable laws and regulations.

JHHG may utilize website analytics services to better understand website usage and improve digital services.

Analytics tools may provide information regarding:

• Website traffic
• User engagement
• Content effectiveness
• Technical performance
• Accessibility improvements

Analytics information is generally aggregated and used for operational and improvement purposes.

Our website may incorporate third-party services, tools, or technologies that utilize cookies or similar tracking mechanisms.

Examples may include:

• Website hosting providers
• Analytics providers
• Security monitoring services
• Accessibility tools
• Communication platforms
• Customer support systems

Third-party providers may have their own privacy policies and data practices.

JHHG encourages users to review applicable third-party privacy notices when appropriate.

Most web browsers allow users to:

• View cookies

• Delete cookies

• Block cookies

• Restrict cookies

• Configure cookie preferences

Users can generally manage cookie settings through browser preferences.

Please note that disabling certain cookies may impact website functionality and user experience.

 Some browsers support "Do Not Track" settings.

Because there is currently no universally accepted standard for responding to such signals, JHHG may not respond to all Do Not Track requests.

We continue to evaluate evolving privacy standards and practices.

JHHG employs reasonable administrative, technical, and physical safeguards designed to protect information collected through our website.

Security measures may include:

• Encryption technologies
• Access controls
• Monitoring systems
• Security assessments
• Vendor management processes

No internet transmission or electronic storage method can be guaranteed to be completely secure.

JHHG strives to comply with applicable privacy and security laws, including:

• HIPAA
• HITECH
• Federal Trade Commission (FTC) guidance
• State privacy laws
• Consumer protection regulations
• Applicable healthcare regulations

Our use of cookies and tracking technologies is intended to support legitimate business, healthcare operations, security, and website administration purposes.