JOHN'S HEART HEALTHCARE GROUP (JHHG) - ACCESSIBILITY STATEMENT

 John's Heart Healthcare Group ("JHHG," "we," "our," or "us") is committed to ensuring that our website, digital services, healthcare communications, and patient engagement programs are accessible to all individuals, including persons with disabilities.

We believe that everyone should have equal access to healthcare information, services, resources, and communication opportunities regardless of ability, technology, or circumstance.

JHHG strives to provide an inclusive digital experience that supports patients, caregivers, providers, employees, community members, and website visitors. 

 JHHG endeavors to align its website and digital properties with recognized accessibility standards, including:

• Americans with Disabilities Act (ADA)
• Section 504 of the Rehabilitation Act
• Section 508 of the Rehabilitation Act (where applicable)
• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

While we continuously work to improve accessibility, some portions of our website may not yet fully conform to all accessibility standards.

JHHG strives to provide features that improve usability and accessibility, including:

• Clear navigation and page structure
• Readable fonts and content formatting
• Alternative text for images where appropriate
• Keyboard navigation support
• Accessible form design
• Logical heading structures
• Compatibility with screen readers
• Mobile-responsive design
• Consistent page layouts

 JHHG recognizes that healthcare information must be accessible to all individuals.

We make reasonable efforts to provide accommodations that support access to:

• Appointment scheduling
• Patient engagement programs
• Care coordination services
• Chronic Care Management (CCM)
• Remote Patient Monitoring (RPM)
• Remote Therapeutic Monitoring (RTM)
• Population health programs
• Wellness initiatives
• Customer service communications

Alternative communication methods may be available upon request.

If you experience difficulty accessing any content, feature, document, or functionality on our website, please contact us.

When contacting us, please provide:

• The webpage or feature involved
• A description of the issue encountered
• Your preferred method of communication
• Any assistive technology being used, if applicable

JHHG will make reasonable efforts to provide the information, service, or accommodation requested.

 Some portions of our website may contain links to third-party websites, applications, services, or content that are not controlled by JHHG.

While we encourage our partners and vendors to support accessibility, JHHG cannot guarantee the accessibility of third-party content or services.

  JHHG seeks to maintain compatibility with commonly used assistive technologies, including:

• Screen readers
• Screen magnification software
• Voice recognition software
• Keyboard-only navigation tools
• Mobile accessibility features

Website functionality may vary depending on device, browser, operating system, or assistive technology configuration. 

Accessibility is an ongoing process.

JHHG regularly evaluates website accessibility and seeks opportunities to improve the usability and accessibility of our digital services.

We welcome feedback from users regarding accessibility improvements that may enhance the user experience.

 We encourage users to report accessibility barriers, concerns, or suggestions.

Feedback helps us improve access to healthcare information and services for all individuals.

 John's Heart Healthcare Group (JHHG)

11680 Great Oaks Way, Alpharetta, GA, USA 30022

Phone Number: 1(866) 314-3278

Email: info@johnsheart.life

Website: https://www.johnsheart.com

If you require assistance accessing any information or service provided by JHHG, please contact us and we will make reasonable efforts to accommodate your needs.

 JHHG reserves the right to update this Accessibility Statement periodically to reflect improvements, regulatory changes, and evolving accessibility standards.

Updated versions will be posted on this website with a revised effective date.